Privacy Policy
We are committed to protecting your privacy and ensuring the security of your personal information.
Last updated: September 21, 2025
1. Information We Collect
We collect information you provide directly to us, such as when you contact us through our website, request a quote, or use our services. This may include:
- Name and contact information (email address, phone number, postal address)
- Company name and business information
- Service requirements and project details
- Communication preferences
- Payment information (processed securely through third-party payment processors)
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and customer service requests
- Communicate with you about products, services, offers, and events
- Monitor and analyze trends, usage, and activities in connection with our services
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except as described below:
- Service Providers: We may share information with third-party vendors who perform services on our behalf
- Legal Requirements: We may disclose information if required by law or in response to legal process
- Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets
- Consent: We may share information with your consent or at your direction
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your information
- Restriction of processing
- Data portability
- Objection to processing
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your use of our website. You can control cookies through your browser settings.
8. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us:
Big Solution
Gala No. 3, Sagar Apartments, Near Shivsena Office, Old Nagardas Rd., Andheri (E), Mumbai - 400 069
Phone: 96190 11600 / 96190 16100
Email: bigsolution36@gmail.com